Privacy Policy

Privacy Policy

OC Raw Dog LLC (“OCRD”) knows your personal privacy is important to you. This policy is meant to be an outline of how we collect and use your personal information, and what control you have over its use. This policy is comprised of any potential use of personal information throughout the OCRD website (the “Website”) but it’s likely that we may make less use of your personal information than what is outlined here. This policy may be updated from time to time without prior notice to you. If you are using our Website, we are assuming you are in agreement with this policy and you agree to be bound by it. Should you not agree with this policy, please do not use our Website.

Personal Information We Collect

OCRD collects personal information when you provide it to us, such as when you:

a. Place an order with us
b. Join the Retailer Login area of the Website
c. Join our email list
d. Contact us via our Website contact form or via email

Website Registration – Retailer Login

Logging in or creating an account in the Retailer Login area is meant to provide you with quick and easy access to training tools, sales materials, and other product information. When you create an account, we’re collecting your username, email address and a password.

Purchasing from our Website

When placing an order, you may be required to create a username and password, and also to provide credit card information.

Joining a mailing list.

If you request to join our email mailing list, we will take your email address and name. If you wish to join our regular mailing list, we will require your mailing address. Once we have collected this information, you will receive our email newsletters, informing you of industry news, product updates, and sales information. You can remove yourself from the email list at any time by emailing This e-mail address is being protected from spambots. You need JavaScript enabled to view it or clicking “unsubscribe” from the emails sent to you. You may receive occasional paper mailings such as our product catalogues. If you would no longer like to receive these, please notify us by email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will remove you from our mailing list.

Contacting OCRD

If you contact us with a question or comment about our products or Website, we may require certain information so that we can help you, such as your name, email address or phone number. We may collect this information via the Contact Us form on the Website, or via phone or email.

Non-Personal Information We May Collect

We may also collect information about your use of the Website through electronic communications protocols and cookies. This is meant to make your Website experience more enjoyable and relevant. We may use this information from time to time to provide you with advertisements that may enhance your Website experience. We may automatically receive information from you as part of the communication connection itself when you visit our Website, such as network routing information, equipment information (browser type) and date and time. OCRD may also use embedded URLs, pixels and other similar tools to capture additional information. In some cases, the information provided by these technologies may be re-associated with personal information by JFFD. Not that you can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers.

Disclosure of Your Information.

We may employ other companies to perform functions on our OCRD’s behalf. Examples of when we would do this include processing credit card payments, delivering orders, and sending emails. These other companies only have access to personal information needed to perform their functions, but may not use it for other purposes. We have the right to disclose your information to a third party if we believe the law or legal process requires it, to protect the rights and property of OCRD, or as otherwise described in this privacy policy.

Links to Other Websites

This Website may include links to other websites that are operated by other parties over which we have no control. Once you leave our Website, our privacy policy no longer applies.

How to Contact Us

If you have a question about this Privacy Policy, or about our products or anything else, feel free to contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Limitation of Liability:
IN NO EVENT WILL OCRD BE LIABLE TO YOU FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, And SPECIAL OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE. OCRD DOES NOT WARRANT THE FUNCTIONS CONTAINED IN THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, DEFECTS WILL BE CORRECTED, OR THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Information You Send to Us:
We love to hear from customers and welcome feedback, but please do not submit any proprietary or confidential information via email, through our Website or any other method. We will not compensate you for any submissions that we use. By submitting such materials, you grant OCRD a perpetual, worldwide, irrevocable, royalty-free license to use those materials in any way we deem appropriate. You expressly agree that you will solely bear any liability related to your submission of such materials.

Indemnification:
You agree to defend, indemnify and hold OCRD and its subsidiaries, affiliates, officers, directors, employees, agents and partners from and against any and all claims, actions, liabilities, costs, and or damages (including reasonable attorneys’ fees) asserted by any third party arising from or related to your use of this Website or conduct in connection therewith in violation of these Terms and Conditions.

Our Address

OC Raw Dog, LLC.

23382 Madero Suite K

Mission Viejo, CA 92691