TERMS AND CONDITIONS

TERMS AND CONDITIONS

TERMS AND CONDITIONS

Acceptance of Terms of Use
This website (“Website”) is operated by OC Raw Dog, LLC. (“OCRD”) to provide you with information about our company, products, updates, information about how to use our products, and where to purchase them. OCRD provides you with access to our Website subject to the following Terms and Conditions. These Terms and Conditions may be updated from time to time without prior notice. By accessing and using this Website, you agree you have read and understand these Terms and Conditions and you accept and agree to be bound by them. If you do not agree with these Terms and Conditions, please do not continue to use the Website.

Registration
You may browse the Website without registration, but some features of the Website may not be accessible to you unless you register and login. This generally pertains to information for Retailers and if you provide a Testimonial. If you register for the Website, you agree to: (a) provide true and accurate information about yourself (the “Create an Account” or “Submit a Testimonial” forms); (b) certify that you are at least 18 years old. If you provide any information that is untrue or inaccurate, not current or incomplete, or if OCRD has reason to suspect this, OCRD has the right to suspend or terminate your account and to refuse any further use of the Website by you.

Information We May Collect:
You will receive a username and password as part of the Account Creation process if you are a Retailer. You are responsible for maintaining the confidentiality of your password and account. You agree to immediately notify OCRD of any actual or suspected unauthorized use of your password or account or any other breach of security. If we collect information from you, such as an email address, we may use this information in the following way: (1) To process an order for you or to notify you of an order status, (2) To respond to questions you may have regarding your order, the products, or the Website (3) To contact you via email with newsletters, promotions or other offers, (4) To help create and personalize Website content or facilitate your use of the Website (for example, to facilitate login, track marketing campaigns or track your shopping cart).

Protection of Privacy:
Information you give to OCRD about yourself is subject to our Privacy Policy. You can read it here.

Product Descriptions and Feeding Instructions:
OCRD attempts to be as accurate as possible. We do not warrant these product descriptions, depictions, or other content on this Website, are accurate, reliable, current or complete. We provide recommended feeding instructions to you, but please consult your veterinarian with questions or concerns.

Intellectual Property Rights:
You acknowledge and agree the Website and its contents, including, but not limited to, all written content, photographs, feeding charts, product descriptions, product formulations, ingredients, guaranteed analysis, graphics, video, blog posts, tags and/or other materials (collectively, the “Content”) are proprietary information that belongs exclusively to OCRD and is protected by the OCRD copyright. You are not authorized to reproduce, republish, distribute, transmit, modify, sell or otherwise use the Content, without OCRD’s written consent. You are not authorized to use OCRD’s Content in order to gain a competitive advantage, for your business, for marketing purposes, to harass, abuse or harm others, or in a way that otherwise exceeds the scope of your authorized access to this Website. OCRD names and associated product names are trademarks or registered trademarks of OCRD. You are not authorized to display or use OCRD names and trademarks without our prior written consent..

Disclaimer of Warranties:
please use the OCRD Website at your own risk and is advised that the Website is provided “as is”. OCRD makes no claims or warranties about the accuracy of the information we provide, about your pet’s health and diet.

Limitation of Liability:
IN NO EVENT WILL OCRD BE LIABLE TO YOU FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THIS WEBSITE. OCRD DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVERS THAT MAKE THIS WEBSITE AVAILABLE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Information You Send to Us:
We love to hear from customers and welcome feedback, but please do not submit any proprietary or confidential information via email, through our Website or any other method. We will not compensate you for any submissions that we use. By submitting such materials, you grant OCRD a perpetual, worldwide, irrevocable, royalty-free license to use those materials in any way we deem appropriate. You expressly agree that you will solely bear any liability related to your submission of such materials.

Indemnification:
You agree to defend, indemnify and hold OCRD and its subsidiaries, affiliates, officers, directors, employees, agents and partners from and against any and all claims, actions, liabilities, costs or damages (including reasonable attorneys’ fees) asserted by any third party arising from or related to your use of this Website or conduct in connection therewith in violation of these Terms and Conditions.

Links to Other Sites:
OCRD may provide links to other sites from time to time, whether it is through an online advertisement or through a blog post. These are links to external sites meant to make your experience on OCRD’s site richer and more educational. OCRD does not monitor or assume any liability for these links, or the information provided via these links.

If you have questions or concerns about our privacy policy, or our Website, please don’t hesitate to contact us.

OC Raw Dog, LLC.

23382 Madero Suite K

Mission Viejo, CA 92691